Every contact a visitor leaves in the chatbot can automatically land as a new lead directly in your Raynet CRM – no manual re-entry and no risk of losing anyone. Connecting Odpochat.com with Raynet only requires three details from your CRM account and one setting in the chatbot admin.
What this integration gives you
- Automatic lead saving – the moment a visitor shares contact details in the chat, a new record is created in Raynet. No contact ever slips through.
- Instant overview in your CRM – new leads appear in Raynet in real time, ready for your sales team to work with right away.
- Setup without a developer – the whole configuration takes less than 5 minutes and requires no technical knowledge.
Setup steps
You will need three details from your Raynet account: your login email, an API key, and your instance name. Follow this exact order.
Step 1: Find your Raynet login email
Log in to your account at app.raynet.cz. Your login email is the one you use to sign in – you will find it in the top right corner under the logged-in user's name, or in Settings → My Account.
You will enter this email into the User (email) field in the Odpochat.com admin.
Step 2: Generate an API key in Raynet
In Raynet, go to Settings → API (or Settings → Manage API Keys – the exact name depends on your account version). Click Add New Key or Generate API Key.
Give the key a descriptive name, such as chatbot-odpochat, so you can easily identify it among other keys later. Once saved, the generated key will appear in a format similar to crm-123456789. Copy the key immediately – once you close the window, you will not be able to see it again and will have to generate a new one.
Step 3: Find your Raynet instance name
The instance name is part of the URL your Raynet runs on. Check your browser's address bar – the URL follows this format:
https://app.raynet.cz/[instance-name]/...The part between the slashes after app.raynet.cz/ is your instance name – for example raynetcrm or your company name. Enter this string into the Instance Name field.
Step 4: Fill in the settings in the Odpochat.com admin
Log in to your account at app.odpochat.com and go to Settings → Integrations → Raynet.
Fill in the following fields:
- User (email) – your Raynet login email from Step 1
- API key – the key generated in Step 2 (format
crm-XXXXXXXXX) - Instance name – your Raynet instance name from Step 3
- Check the Active box – leads will not be sent to Raynet unless this is checked
- Click Save
How to verify the integration is working
After saving the settings, test the connection by sending the chatbot a message that includes a test name, email, and phone number. Go to Raynet and check the Leads or Contacts section – a new record should appear both in the Odpochat.com admin (tagged as Conversion Chat) and in Raynet. If it does not appear, double-check all three details and make sure the integration is marked as Active.
Now you can work with fresh leads instantly
Once the integration is active, every contact left in the chatbot is automatically reflected in Raynet as a new lead – with name, email, and phone number. You do not have to leave the environment you are used to, your sales team sees inquiries in real time, and can respond before a customer reaches out to a competitor. No manual re-entry, no lost contacts – the chatbot handles the inquiries, and you have them ready right away.